Effective Date: July 4, 2025

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from FAJR International at fajrinternational.com.co. By using our website, you agree to the practices described in this policy.

When you visit our website, we automatically collect certain details about your device, including your IP address, browser type, time zone, and some of the cookies installed on your device. As you browse our site, we gather data about the pages you view, the products you explore, referring websites or search terms, and how you interact with the site. This automatically collected data is referred to as Device Information.

We collect Device Information through technologies like “cookies,” which are small data files placed on your device that often include an anonymous unique identifier. You can learn more about cookies and how to disable them by visiting www.allaboutcookies.org. We also use “log files” to track actions on the site, which record data such as IP address, browser type, internet service provider, referring/exit pages, and timestamps. Additionally, “web beacons,” “tags,” and “pixels” may be used to monitor how you interact with the site.

When you make or attempt to make a purchase on our website, we collect Order Information, including your name, billing and shipping address, payment details (such as credit card or PayPal), email address, and contact number. In this policy, Personal Information refers to both Device Information and Order Information.

We use your Order Information to fulfill purchases placed through the site, including processing your payment, arranging shipping, and providing order confirmations and invoices. We also use this information to communicate with you, screen orders for fraud, and, when in line with your preferences, send you promotional emails or product updates.

Device Information helps us identify potential fraud and security risks—especially using your IP address—and allows us to better understand user behavior to improve our website’s content, navigation, and marketing effectiveness.

We may share your Personal Information with trusted third parties to help us use your data responsibly, such as payment processors, shipping partners, or marketing platforms. For example, we use analytics services like Google Analytics to understand how our visitors interact with the site. You can learn more about how Google uses your data at google.com/policies/privacy or opt out at tools.google.com/dlpage/gaoptout.

We may also share your personal information when required by law, regulation, legal process, or governmental request. This includes situations such as responding to a subpoena, court order, or similar legal demand.

For pricing consistency, we may use third-party tools that detect your location to automatically convert product prices into your local currency. This currency selection is saved using temporary cookies to ensure your selected currency remains consistent throughout your visit.

As part of our advertising efforts, we may use your Personal Information to show you targeted ads or promotions that we believe may interest you. To learn more about behavioral advertising, visit the Network Advertising Initiative at www.networkadvertising.org. You can opt out of certain advertising services through platforms like the Digital Advertising Alliance: optout.aboutads.info.

Please note that we do not alter our data collection practices in response to “Do Not Track” signals from browsers.

If you are located in Europe, you have legal rights to access, correct, update, or delete the personal information we hold about you. If you wish to exercise these rights, contact us at support@fajrinternational.com.co. Additionally, please note that we may process your information to fulfill contractual obligations or pursue legitimate business interests. Your data may also be transferred outside of Europe, including to the United States or other countries where our partners operate.

We retain your Order Information for our records unless and until you ask us to delete it. Retention is necessary to comply with legal requirements, resolve disputes, and enforce our agreements.

This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes. All updates will be posted on this page with an updated effective date.

Our website is not intended for individuals under the age of 18. We do not knowingly collect or store information from children, and if we become aware of such activity, we will take steps to delete it immediately.

For any questions, complaints, or concerns about our privacy practices, please contact us at support@fajrinternational.com.co.